FAQ's

FAQ'S

To create an account on Zikomo, simply click on the

Zikomo offers a diverse range of products including clothing, electronics, home decor, accessories, beauty products, and much more. We strive to cater to a wide variety of interests and preferences.

You can easily search for products on Zikomo by using the search bar located at the top of the website. Simply enter keywords related to the product you're looking for, or browse through our categories and filters to narrow down your options.

Zikomo accepts various payment methods including credit/debit cards, Airtel money , MOMO money , Zamtel and other secure online payment options. Rest assured, all transactions on our platform are encrypted and secure.

Zikomo offers a hustle-free return and exchange policy. If you're not satisfied with your purchase for any reason, you can return it within 3-7 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more information.

Delivery times vary depending on your location and the shipping method selected. Typically, orders are delivered within 2-3 business days within the domestic region.

If you receive a damaged item from Zikomo, please contact our customer support team immediately. We will arrange for a replacement or refund as soon as possible . Your satisfaction is our top priority.

You can contact Zikomo's customer support team by emailing [support@zikomo.com](mailto:support@zikomo.com) or by filling out the contact form on our website. Our support team is available [insert hours of operation] to assist you with any inquiries or issues you may have.

Yes, Zikomo oIers a loyalty program for our valued customers. With each purchase, you earn points that can be redeemed for discounts or exclusive rewards. Stay tuned for more details on how to join and start earning rewards!

Zikomo frequently offers discounts and promotions on select products. Be sure to sign up for our newsletter and follow us on social media to stay updated on the latest deals and offers.

Yes, Zikomo has a mobile app available for download on both iOS and Android devices. Our app offers a convenient shopping experience with easy navigation, secure payments, and exclusive app-only deals.

Yes, your personal information is completely secure on Zikomo. We use industry standard encryption technology to protect your data and ensure a safe shopping experience.